What is the U by Kotex Period Tracker app?

. Predict, plan and prepare for your period with the Period Tracker app by U by Kotex. A handy app to help you know your cycle and predict its patterns. Track your symptoms, moods and experiences and get useful reminders, reports and more. It’s free and ad-free, available for download now.

How does it work?

Using the data you input each month, the app can accurately calculate your cycle history, and predict your future period dates and patterns. By recording the first day of your last period, your cycle length and other details - you will get a prediction each month. Tracking accurately and consistently makes the app’s predictions more precise – so you can feel confident knowing you’re in sync with your cycle.
^*Note: Information provided to you will be based on the data you choose to disclose and therefore depend on the amount and accuracy of such data inputs by you. Data supplied in app is secure and is accessible only to you

How does the app accurately predict my period?

The UbK Period Tracker app calculates your period predictions and averages by continuously analysing the data you record in the app. Most predictions and averages are based on a limited set of your past data. Predictions are based on data from your last 12 cycles, and averages on data from your last 6 cycles. This calculation is used for cycle length, period length, PMS length, and when PMS is predicted to occur.
^*Note: Information provided to you will be based on the data you choose to disclose and therefore depend on the amount and accuracy of such data inputs by you. Data supplied in app is secure and is accessible only to you.

Does the app cost anything?

No, the U by Kotex Period Tracker app is free to download and access all features.

Is it available for ios and android devices?

Yes, the U by Kotex Period Tracker app is available for download on iPhone and Android devices.

Is there an age limit for this app?

No, there is no age limit to use the app. However, access for people under the age of 18 will require the consent of a parent or guardian at sign up. Some in app content will be restricted for people under the age of 18.

How do I track my period? Setting up period tracking

1. When you first sign up to the app, to track your period, the app will ask you to complete a series of questions as below.
- When did your last period start?
- What is the average length of your Period?
- What is the average length of your menstrual cycle?

2. One completed - click ‘Create Calendar’
3. The app then generates your own cycle in a calendar view.
4. If you are a revisiting user, the app will look different and you will go straight to the calendar view.
   

How do I track cycle-related experiences and symptoms?

There are many other cycle-related experiences that you can track with the Period Tracker app. These include PMS, cramps, moods and cravings. To track your cycle-related experiences, follow these steps:

1. Click on the Period Tracker tab in the footer.
2. Click on Register Your Experiences
3. Select all experiences that apply to you
4. ‘Save’

What is different for Over 18 users?

The app allows you to track contraceptive usage, sexual activity, and allows you to set reminders for contraceptive use. These features are not visible to under 18 users.

What are the experiences Under 18s can track?

The following period experiences are accessible for Under 18 users:
- Symptoms, flow, mood and emotion tracking
- Sleep tracking
- Exercise tracking

How do I know when I am ovulating?

The predicted ovulation day that you see in your Period Tracker app (blue circle) is only an estimate – based on the period data you enter into the app each month. We recommend using the results of ovulation tests to determine your exact ovulation day and logging these in the app for the most accurate future predictions.
^*Note: Information provided to you will be based on the data you choose to disclose and therefore depend on the amount and accuracy of such data inputs by you. Data supplied in app is secure and is accessible only to you.

Can I trust the in app predictions?

Using the data you input each month, our app can accurately use your cycle history to predict your future period dates and patterns. Tracking accurately and consistently makes the app’s predictions more precise. This app is designed to provide general information to you about menstrual and reproductive health and related topics. Information provided to you will be based on the data you choose to disclose and therefore depend on the amount and accuracy of such data inputs by you. Nothing in this app is intended (and should be relied upon) as medical advice or to serve as a birth control method or contraception. For personal medical advice, birth control or contraceptive advice, please consult your health care professional.

How do I set up reminders?

Reminders are a useful way to get notified about things like your upcoming period, PMS or when to change your period product. To set up your reminders, follow these steps:

1. Open your Period Tracker app.
2. Tap on the ‘Reminders’ icon in the footer.
3. Tap the reminder you would like to turn on and customize. There are four options:
   1. Event Reminders
   2. Daily Reminders
   3. Contraceptive Reminders (over 18 only)
   4. Product Reminders
4. Set your reminder time. You can set what time of day you would like the reminder to pop up on your device.
5. Repeat this for all reminders you’d like to set up.

What do the reminders look like?

If enabled, reminder will appear as notifications on your phones home screen.

How do I edit the reminders I have set up in the app?

Go to ‘My Reminders’ and click on the Edit icon under each reminder.

How do I edit my cycle information in the app?

It’s easy to change or delete something you have previously tracked. Follow these simple steps:

1. Open your Period Tracker app.
2. Tap the ‘Period Tracker’ tab in the footer.
3. Click on ‘Add/Edit Period Days’ to update your cycle information
4. Click on ‘Register Period Experiences’ to update your experience inormation.
5. Click on ‘Save’

Why do I not have any data in my reports?

If you do not track your symptoms you will have no data in your reports

What do reports look like?

As you enter your data into the app, you will see patterns emerging in the Reports tab. This will help you understand more about your body and your cycle.

How do I create an account?

To create your U by Kotex Period Tracker app account - follow these steps:

1. Download the U by Kotex Period Tracker app onto your device from the Apple App Store or Google Play Store.
2. Open your app.
3. The app will guide you through setting up an account. Register your personal information in all required fields, such as your name, email and date of birth.
4. Review and accept terms and conditions. (Note - under 18s will require parent/guardian permission to sign-up).
5. Now check the email address connected to your account. You should have received a verification email from U by Kotex.
6. You’re now ready to start tracking in the U by Kotex Period Tracker app.

Why do I need to create an account?

To start using the U by Kotex Period Tracker app you’ll need to make an account. We need the personal data you provide to make predictions on your periods and other menstrual cycle related patterns. This information will be secure and is accessible only to you. The data you provide us in the app is governed by our privacy policy here and adheres to stringent local privacy laws to ensure the information provided is protected.

How can I update my account information and settings?

You can change or update your personal information. Follow these steps:

1. Open your U by Kotex Period Tracker app.
2. Tap the ‘My Account’ icon in the footer.
3. Edit your profile.
4. Save changes.

Is my data shared with any third parties?

The U by Kotex Period Tracker app is designed to provide general information to you about menstrual and reproductive health and related topics. Information provided to you will be based on the data you choose to disclose and therefore depend on the amount and accuracy of such data inputs by you.

This information will be secure and is accessible only to you. We will not be using any period related information for any direct marketing and communication purposes, unless you give your consent to receive communications about exclusive promotions, offers and products from U By Kotex, in which case it will also be used by us for that purpose.

The data you provide us in the app is governed by our privacy policy here and adheres to stringent local privacy laws to ensure the information provided is protected.

How is my data stored and secured?

The U by Kotex Period Tracker app is designed to provide general information to you about menstrual and reproductive health and related topics. Information provided to you will be based on the data you choose to disclose and therefore depend on the amount and accuracy of such data inputs by you.

This information will be secure and is accessible only to you. We will not be using any period related information for any direct marketing and communication purposes, unless you give your consent to receive communications about exclusive promotions, offers and products from U By Kotex, in which case it will also be used by us for that purpose.

The data you provide us in the app is governed by our privacy policy here and adheres to stringent local privacy laws to ensure the information provided is protected.

What is the apps Privacy Policy?

The data you provide us in the app is governed by our privacy policy here and adheres to stringent local privacy laws to ensure the information provided is protected

How do I backup or export or delete my data from the app?

The management of your data is always in your control. Please connect with us via https://www.global.kimberly-clark.com/en-au/contact-us - and we can facilitate your request on your behalf.

Can anyone access my profile without my approval?

No. This information in your account will be secure and is accessible only to you. We will not be using any period related information for any direct marketing and communication purposes, unless you give your consent to receive communications about exclusive promotions, offers and products from U By Kotex, in which case it will also be used by us for that purpose.

The data you provide us in the app is governed by our privacy policy here and adheres to stringent local privacy laws to ensure the information provided is protected.

My reminders are not working?

iOS Devices:
To receive reminders from the Period Tracker app, make sure your notifications are turned on correctly. To do this, follow these steps:

1. Open ‘Settings’ in your iOS device.
2. Tap ‘Period Tracker App’ among the list of installed apps.
3. Tap ‘Notifications’.
4. Toggle on ‘Allow Notifications’.
5. Once your notifications are turned on, you can start personalising and receiving reminders of your choice.

The app is giving the incorrect predictions

If your cycle predictions seem inaccurate, it may be that an atypical cycle is affecting the apps calculations. Experiences like pregnancy, miscarriage, use of emergency contraception, or using hormonal birth control to skip a period can lead to one of your cycles being much longer or shorter than what is typical for you. If you are new to getting your period your cycle may also not be regular.

The U by Kotex Period Tracker app is designed to provide general information to you about menstrual and reproductive health and related topics. Information provided to you will be based on the data you choose to disclose and therefore depend on the amount and accuracy of such data inputs by you.

Nothing in this app is intended (and should be relied upon) as medical advice or to serve as a birth control method or contraception. For personal medical advice, birth control or contraceptive advice, please consult your health care professional.

I cannot log into my account or I have forgotten my password?

If you’re logged out of your account and need to reset your password, follow these steps:

1. Open the Period Tracker app.
2. Tap ‘Login’ or ‘Forgot password’
3. Enter your email address. You will be sent an email with instructions on how to reset your password.