Site Help

Q. I have to scroll horizontally to see the whole of the site. How do I make the site fit onto one screen?

A. The site was designed and built to cater for the most widely used screen size, 1024 by768 resolution. Any monitor with the resolution set lower than this will have a horizontal scrolling bar.

It is possible to enable the U by Kotex® site to fit on one screen for the PC. The simplest way to do this is to right click on any screen background space on your monitor and select "Properties". Then click on the "Settings" tab and change your screen resolution to at least 1024 by 768.

Q. What is Adobe Acrobat Reader and is it safe to download?

A. Adobe Acrobat Reader is a widely used program that enables users to open a specially formatted file with a .PDF extension. We use PDF's throughout our website. On the pages that use this format we have provided you with a link to Adobe Acrobat Reader to down load onto your computer.

Get Acrobat Reader

Q. What is Macromedia Flash and why do I need it?

A. We have included some animated elements in the U by Kotex® website. To view these aniations you will need to download Flash Macromedia, a widely used program. On the pages that use this format we have provided you with a link to Flash Macromedia to down load onto your computer.

Get Flash Player